Terms and Conditions

1. Use of the Website

   1. You must be at least 18 years old to use this Website.

   2. You agree not to use the Website for unlawful or harmful purposes.

   3. We reserve the right to suspend or terminate your access for any violation.

    

2. Products and Orders

   1. We offer gifts, souvenirs, household and custom items. Prices are in Nigerian Naira (NGN).

   2. Availability is subject to change. We may cancel orders due to errors or suspected fraud.

   3. You must ensure that your order details and delivery address are correct.

3. Payments

   1. All payments must be made at checkout through secure third-party payment processors.

   2. We are not liable for issues or fees arising from payment platforms.

    

4. Shipping and Delivery

   1. Delivery timelines are estimates and may vary.

   2. We are not responsible for delays caused by logistics providers or external factors.

   3. You must confirm the accuracy of the delivery address.

    

5. Returns and Refunds

   1. You may return items within 7 days of delivery if they are unused, in original packaging.

   2. Non-returnable items: items that have been checked, tested and confirmed to be in good working condition or state by the customer or their representative or any person acting on their behalf, prior to been packed.

   3. Customers bear the cost of return shipping unless the product was defective or incorrect.

   4. Refunds will only be processed for items that are out of stock at the time of packing.

   5. Email timelessgiftsandsouvenirs@gmail.com to initiate a return.

    

6. Intellectual Property

   1. All content is owned by Timeless Gifts and Souvenirs or licensed to us. You may not reproduce or use any material without permission.

    

7.  User Content

   1. You grant us the right to use reviews or content you submit.

   2. You affirm that your content does not infringe third-party rights or Nigerian laws.

    

8.  Limitation of Liability

   1.  We are not liable for indirect or consequential damages.

   2. Liability is limited to the amount paid for the product.

    

9.  Indemnity

   1. You agree to indemnify Timeless Gifts and Souvenirs against any claims from your breach of these Terms.

10.  Governing Law

    1. Governed by the laws of the Federal Republic of Nigeria.

    2. Disputes shall be resolved by Nigerian courts.

Privacy Policy

Timeless Gifts and Souvenirs respects your privacy. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

   1. Personal Info: Name, email, phone number, delivery address

   2. Order Info: Product preferences, payment details (processed securely via third parties) 

   3. Device Data: IP address, browser type, and visit logs (for analytics)

2. How We Use It

   1. To process orders and deliver products

   2. For customer service and communication

   3. To improve our website and offerings

   4. To comply with legal obligations

    

3. Data Sharing

   1. We do not sell or rent your data. We may share limited data with:

   2. Payment processors

   3. Logistics providers

   4. Regulatory bodies (if legally required)

    

4. Data Protection

   1. We use secure servers, encryption, and other measures to protect your data.

5.  Your Rights

   1. Request access to your personal data

   2. Ask for correction or deletion

   3. Withdraw consent (where applicable)

   4. To exercise these rights, email timelessgiftsSouvenirs@gmail.com.

    

Cookies Policy

1. What Are Cookies?

   Cookies are small text files stored on your device to improve your browsing experience.

    

2.  Why We Use Them

   1. To remember user preferences

   2. To track website usage for analytics

   3. To improve our website’s functionality

    

    

3.  Managing Cookies

   1. You can block or delete cookies through your browser settings. Note that disabling cookies may affect your user experience.

Contact Information

Timeless Gifts and Souvenirs

📧 Email: timelessgiftsandsouvenirs@gmail.com

📞 Phone: 09068188684

🏢 Address: 25, Habitation of Hope Crescent, Thuraya, Mowe, Ogun State, Nigeria